Question 1

Can the service act on my behalf with Centrelink?

Accepted Answer

The Service is not allowed by law to act or speak on a family's behalf.

Question 2

What do I do if my child is sick?

Accepted Answer

Please contact the centre to inform the Educators they will be absent and follow through with an email, kelly@kirraweechildcare.com.au
If the absence is for more than one day the family is required to submit a medical certificate from a recognised medical practitioner, stating clearly that the child is fit and healthy to return to the centre.

Question 3

How can I apply for the childcare benefit and childcare rebate?

Accepted Answer

Simply contact Centrelink either in person, by phone or electronically to fill in a form. Please read the information leaflet in our Parent resource section for more information “Child Care Information for families, Tips for getting your child care payments right”

Question 4

What do I do if I am running late to pick up my child?

Accepted Answer

If your child is collected from the centre after 6.00pm, you will be charged a late fee of $20.00 for the first 5 minutes and $1:00 per minute after 6.05pm.

Question 5

Can I book my child in different days each week?

Accepted Answer

Yes. Parents can vary the days they book their child in each week at vacation care. Once your child is booked in, the fees are payable, even if your child ends up not attending that day. 2 weeks notice is required when changing a permanent booking.

Question 6

What are the fees?

Accepted Answer

Please contact the centre to find out the current fees.

Question 7

My child is starting kindergarden next year. Can they attend vacation care in January?

Accepted Answer

Yes. Children starting kindergarten in the new year are always welcome to attend vacation care in the January school holiday’s.

Question 8

What do I bring each day?

Accepted Answer

Please pack a drink bottle, hat and a nutritious lunch for your child each day. Your child will be given a choice of a variety of hands on, quiet and active activities, so please make sure they are dressed in comfortable clothing. Depending on the activity, extra items may be required. E.g. change of clothes for water activities or closed in shoes for rock climbing. Specific details will be attached to each vacation care form prior to each holiday period.

Question 9

Can my child Bring their iPad/tablet video game?

Accepted Answer

Our vacation care program offers a great variety of activities each day. We ask that your child leaves all electronic devices (ipads, tablets and video games) at home. We welcome any activity suggestions.

Helpful Information (FAQ)

Frequently asked questions

Can the service act on my behalf with Centrelink?

What do I do if my child is sick?

How can I apply for the childcare benefit and childcare rebate?

What do I do if I am running late to pick up my child?

Can I book my child in different days each week?

What are the fees?

My child is starting kindergarden next year. Can they attend vacation care in January?

What do I bring each day?

Can my child Bring their iPad/tablet video game?

Vacation Care Centres (Bonnet Bay BASC due to commence Vacation Care in 2019)

Bonnet Bay

BASC

Oyster Bay

BASC

St Catherine's

Gymea BASC